Shipping policy

Shipped with care, from my workshop to your door

At Gibson-london, every order is special and I treat it with the care and attention it deserves. As each piece is made with love and dedication, I want to make sure it arrives in your hands just as perfect as it left my workshop.

Processing & shipping times

It takes 1-3 business days to process your order and 7-18 days to ship it.

Shipping costs

Free Shipping: I am pleased to offer free shipping on all orders in the UK, Australia and UK. This is my thank you for supporting my small business and choosing Gibson-london.

Shipment tracking

Reassurance for you: As soon as your item is on the way, you will receive a confirmation email with a tracking number.

International Shipping

Worldwide Shipping: If you live outside of UK and have fallen in love with one of my pieces, I am happy to ship it to you. International shipping times and costs vary depending on your location, so please contact me for further details before placing your order.

Do you need help?

If you have any questions or concerns about your order, I'm always here to help. Please don't hesitate to contact me at info@gibson-london.com and I'll do everything I can to make sure you have a smooth and pleasant delivery experience.

Thank you for your patience and support!

Your support means the world to me and I'm grateful for the opportunity to craft something special for you. Thank you for being patient while I take the time to make your piece perfect. I look forward to seeing it in your hands soon!